1. Accidentally click at the X-ray column as X-ray not done
Step 1
The X-ray facility needs to prepare an official letter with the clinic letterhead and doctor’s signature and email it to xqcc@fomema.com.my
Note: The below information’s required in the letter
Worker name
Worker code
Step 2
The process takes place within 3 to 5 working days
2. Enter a wrong impression for the X-ray result
Step 1
The X-ray facility needs to prepare an official letter with the clinic letterhead and doctor’s signature and email it to xqcc@fomema.com.my
Note: The below information’s required in the letter
Worker name
Worker code
Reason for the wrong transmission of X-ray result
Step 2
The process takes place within 3 to 5 working days
3. Two X-ray images have been transmitted using one transaction ID
Step 1
The X-ray facility needs to prepare an official letter with the clinic letterhead and doctor’s signature and email it to xqcc@fomema.com.my.
Note: The below information’s required in the letter
Workers name
Workers code
Reason for the wrong transmission of X-ray
Step 2
The process takes place within 3 to 5 working days.
