Having trouble to login because of your email address and password? Learn more on e-mail and password here.
I have registered online before, how do I reset my password?
To reset your password, click on “Forgot Your Password” found under the Login button. This will allow you to request for a password reset.
When I entered my email address , it shows capital letter. My email address is all small letter.
The email field is auto-caps. Unlike passwords, email addresses are not case sensitive. Capitalisation in an email addresses does not affect its deliverability in any way.
Why do I have to check in I’m not a robot? reCAPTCHA
reCAPTCHA is a system that enables web hosts to distinguish between human and automated access to websites that protects our site from spam and abuse. Please try again till you succeed.
I have clicked on forgot password, however I received a link for another employer. Why is this happening.
One email address can only be used for one employer code uniquely. You may not share the same email address for another employer.
I have updated my details and email address, but I did not receive any email to reset password.
Please check the email for instruction to reset password in your inbox, spam/ junk email and click on the link provided in the email.
The registered email address is no longer in use, how can I update my email address?
Please send your request to cs@fomema.com.my the following documents to update your email address.
- Official letter to request change of email address (the letter should indicate New email address, Employer’s contact number and employer’s signature)
- Copy of employer’s IC (Individual) OR Copy of SSM form 9 (Company)
- Worker’s permit for one worker
- Worker’s passport for one worker
The process will take up to 3 working days. Please note that working days may differ by state in Malaysia.
Once it has been updated, you will receive a link in your email to reset your password.
Employer is highly advised to cross the top of your personal document with
“For FOMEMA use only” to protect your personal data.
