Customer satisfaction is always a number one priority for us!
We value and welcome every feedback, compliment and suggestion to improve our service. Please be clear and factual, and tell us the outcome you would like. Providing your name and contact details will help us to get in touch and help resolve the issue.

  1. FOMEMA Sdn. Bhd. reserves the right to REJECT registered complaints WITHOUT complete information such as name, user code, contact number and valid email address along with solid evidence, as a complaint without complete information can be considered unfounded and resemble a flying letter.
  2. FOMEMA Sdn. Bhd. shall NOT SERVE any complaints using abusive, obscene, confrontational, insulting, or baseless language. FOMEMA Sdn. Bhd. will also not interfere in cases involving the decision of any court or the like as well as any disputes involving personal problems between individuals/ service provider that are not related to the function/ role of FOMEMA Sdn. Bhd. Other non-relevant complaints will not be entertained.
More ways to reach us:

You may also reach us via WhatsApp 03-2782 8777 or email at